Privacy Policy

Effective Date: February 27, 2026

1. Introduction

MotionCrest Marketing Automation (“MotionCrest,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, interact with MotionCrest Concierge (including AI voice and chat systems), submit forms, book appointments, or engage with our services.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information You Provide

Name

Email address

Phone number

Business name

Appointment details

Payment information (when applicable)

Information Collected Automatically

IP address

Browser type

Device information

Pages visited

Referral source

Interaction data with chat or voice systems

Communications Data

Messages submitted through chat

Call transcripts (when applicable)

Form submissions

SMS communications

3. How We Use Your Information

We may use collected information to:

Respond to inquiries

Schedule appointments

Provide AI voice and chat concierge services

Deliver marketing automation services

Send follow-up communications

Process payments

Improve our website and services

Comply with legal obligations

We do not sell your personal information.

4. Use of AI Systems

MotionCrest Concierge may use automated technologies, including AI-driven voice and chat systems, to respond to inquiries and collect information.

Interactions with these systems may be recorded or transcribed for service delivery, quality assurance, and operational purposes.

5. Payment Processing

When applicable, payments are processed through secure third-party providers. MotionCrest does not store full credit card information on its servers.

6. Sharing of Information

We may share information with:

- Technology service providers (such as CRM, hosting, analytics, and payment processors)

- Marketing and communication platforms

- Legal authorities when required by law

- All service providers are required to safeguard your data.

7. SMS & Email Communications

If you opt in to receive SMS or email communications:

Message and data rates may apply.

You may unsubscribe at any time using provided instructions.

Consent is not a condition of purchase.

8. Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.

9. Security

We implement commercially reasonable security measures to protect your information. However, no method of transmission over the Internet is 100% secure.

10. Cookies & Tracking Technologies

Our website may use cookies and tracking technologies to:

Improve user experience

Analyze site traffic

Support marketing efforts

You may adjust your browser settings to refuse cookies.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

12. Your Rights

Depending on your jurisdiction, you may have rights to:

Access your personal information

Request corrections

Request deletion

Withdraw consent

To exercise these rights, contact us at the email below.

13. Children’s Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect information from minors.

14. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.

15. Contact Information

MotionCrest Marketing Automation
Tulsa, OK
Email: [email protected]
Website: motioncrestmarketing.com

If you have questions about this Privacy Policy, please contact us.